Introduction

At Code Cult, we are dedicated to delivering high-quality educational courses and learning experiences. This Refund Policy (“Policy”) outlines the terms and conditions under which refunds may be provided for the courses, subscriptions, and services purchased from Code Cult.

By purchasing our courses or services, you agree to be bound by the terms set forth in this Policy. If you have any questions or concerns regarding this Policy, please contact us using the details provided below.

1. Eligibility for Refunds

1.1 Refund Window

You may be eligible for a full refund under the following conditions:

  • You submit a refund request within five (5) days from the date of purchase.
  • You have not accessed or completed more than twenty percent (20%) of the course content, as determined by our progress tracking system.
  • If you do not meet the above conditions, you will no longer be eligible for a refund.

1.2 Course Completion and Refunds

No refund will be provided if you have completed more than twenty percent (20%) of the course or have fully accessed all course materials, irrespective of when the refund request is made.

1.3 Live Classes, Workshops, and Events

For live events, workshops, or classes, refund requests must be submitted at least forty-eight (48) hours prior to the scheduled start time. Refunds will not be granted for missed sessions or cancellations made within forty-eight (48) hours of the event.

2. Subscription Plans

If Code Cult offers subscription services, the following terms shall apply:

2.1 Monthly Subscriptions

You may cancel your monthly subscription at any time. However, no refunds will be issued for any unused portion of the current month.

2.2 Annual Subscriptions

You may cancel your annual subscription within five (5) days of the initial purchase to receive a full refund, provided that you have not accessed more than twenty percent (20%) of the course content. After the five-day (5-day) period, no refunds will be provided.

3. Refund Request Procedure

To request a refund, you must contact Code Cult via email at [your email] and provide the following information:

  • Your full legal name
  • The name of the course or subscription plan purchased
  • A detailed explanation of the reason for your refund request
  • Upon receipt of your request, we will review your eligibility and respond within three (3) to five (5) business days.

4. Refund Processing

If your refund request is approved, the refund will be processed and credited to your original payment method within seven (7) to ten (10) business days, subject to processing times by your financial institution. You will be notified once your refund has been processed.

5. No Refunds for Misuse

Code Cult reserves the right to deny refund requests if there is evidence of abuse of this Policy, including but not limited to, repeated purchases and refund requests for multiple courses.

6. Amendments to the Refund Policy

Code Cult reserves the right to modify or amend this Policy at any time, at its sole discretion. Any changes to this Policy will be posted on our website or communicated via email. The updated Policy shall apply to all purchases made following the effective date of the revised Policy.

7. Contact Information

For any questions, concerns, or requests regarding this Refund Policy, please contact us at:

  • Email: Codecult.in@gmail.com
  • Address: UIT RGPV Bhopal, MP, India